At iLA, Lucy thrives in an environment that’s as dynamic as it is client-focused. Her sharp eye for detail and ability to stay cool under pressure mean she’s always ready to tackle whatever comes her way. Whether she’s coordinating complex cases or ensuring clients get the seamless service they deserve, Lucy’s approach is all about making things simpler and more efficient.

Clients love her approachable nature, and the team values her ability to bring calm to even the busiest of days. She’s the person who ensures that nothing falls through the cracks, delivering a level of support that makes a real difference to clients and colleagues alike.

Outside of the office, Lucy enjoys long walks (ideally with a four-legged companion), yoga, and indulging her fascination with true crime documentaries. Her down-to-earth personality and passion for helping others make her an essential part of the iLA team.

With Lucy on board, clients can rest assured they’re in safe, capable hands—and her attention to detail and warm approach mean every experience with iLA is as stress-free as possible.